FAQs

Where are you based?
Muah is an online store and we courier nationally. Collection points are available in Durban and Ladysmith, KZN. Please contact us for international rates.

Courier fees?
Fees vary depending on the items. On large orders, courier fees may be waived. We offer free shipping on orders over R1500.

How to order?
Shop online or email us to place your order.

Turnaround time?
7 working days + courier time. Contact us for urgent rushed orders, we’ve got you covered!

Returns policy?
Claims lodged within 3 days will be entertained. However as all items are personalised, only damaged items where customer negligence is ruled out, will be replaced using the same shipping method.